Ancient Order of Have You Tried Turning It Off and On Again

For the first line of defense, the help desk, and for the ancient remedy that still fixes most problems.

Award it to someone today. Your own email app sends it.

Choose a format Metal challenge coin Coming soon 1.75" antique-bronze coin with a 3D high-relief front, raised rim lettering and a beaded edge. Ships in a clear capsule with a backing card. Plastic challenge coin Coming soon 1.75" soft PVC (rubber) coin with 2-3 levels of relief, painted in antique-bronze tones. Lighter and lower-cost than metal. Ships in a clear capsule with a backing card. Die-cut vinyl sticker Coming soon 3" die-cut vinyl sticker of the coin artwork with a UV- and water-resistant laminate. Laptop and water-bottle grade.

Physical coins and stickers are coming soon. Until then, you can email this coin for free.

Meaning

For the first line of defense, the help desk, and for the ancient remedy that still fixes most problems.

Design

Front (Obverse)

Top rim: HAVE YOU TRIED TURNING IT OFF AND ON AGAIN
Bottom rim: HELP DESK VALOR
Center: A robed monk kneels before a giant power-button symbol carved into a temple wall like a sacred relic, reverently pressing it as rays of light pour out.

Back (Reverse)

A ticket stamp reading "RESOLVED: USER ERROR", framed by laurels and a phone headset.

Finish & Style

Antique bronze challenge coin, ~1.75" diameter, high-relief center scene, raised rim lettering, beaded outer edge. Matches the existing ITChallengeCoins series.

How to Earn It

Resolve a ticket by rebooting something after the user swore they had already tried it.
Or work help desk / service desk for a full year and keep your sanity.
Or close 100 tickets in a single month.

Citation

For the patience of a monk and the wisdom of the oldest fix known to IT.